Topic: "Empathy Leadership"

There are so many daily moments when humanity and empathy are needed at work. Especially now. Employees are humans first, and somewhere along the line, we forgot this. Claude will empower us to contribute powerfully to our work culture by looking through the lens of being 100% human at work. You will be inspired to push your company and culture into action! You will be empowered to bring empathy into your organisation! And you will know how to create a sense of belonging, cultivate purpose and celebrate joy! You will walk away with the essential elements and methodologies to create strong teams that drive culture forward with a sense of motivation and collective energy!

About Claude Silver

VaynerMedia’s—and for that matter the world's—first ever Chief Heart Officer, Claude Silver fuses empathy with agency to unlock employee potential and foster a culture of belonging. Between her education in psychology, years as an advertising strategist, and time at Vaynermedia, she’s been studying and influencing human behaviour for over three decades.

Outside of VaynerMedia, she speaks globally about the need for heart-leadership in today’s workplace and the importance of treating “employees” like people, not numbers. Her success guiding client relationships, global brand strategies, operations, management and culture is driven by an abiding passion for creating spaces in which people can thrive.